50 Questions to Ask Before Booking Your Next Meeting or Event
Now, more than ever, there are a multitude of crucial details to consider when planning a meeting or event. From COVID-19 safety and compliance requirements to speaker logistics and coordination, preparation is key. Choosing the right venue can be the catalyst for a successful and collaborative meeting.
Before you sign your meeting venue contract, consider these 50 important questions, and download the checklists (links at the bottom of the list):
Goals and Objectives
- Are there separate spaces for all the different types of activities to be hosted?
Attendee registration
General sessions
Workshops or breakout sessions
Networking and meal breaks
- Can the space accommodate any special room set-ups or large equipment that may be required?
- Are there hybrid and virtual options available for attendees not comfortable attending in-person?
COVID-19 Preparedness
- Is the facility GBAC Star Facility accredited?
- How is social distancing enforced? Do attendees have to wear a mask?
- What air circulation and filtration practices are in place?
- Is the venue adaptable if government regulations affect occupancy limits due to COVID? How?
Availability and Location
- Is the venue available on our desired date(s)?
- How far in advance is booking recommended?
- How close is the venue to major transportation hubs?
- When is the earliest we can start setting up? And how much time is available for breakdown?
- Does the venue accept shipments or deliveries prior to the meeting or event?
- Can you place a 24-hour hold on the space and is there an extra charge for the hold?
Amenities
- How easy is it for attendees to get around the venue? Are all meeting rooms and spaces located on one floor?
- Is on-site parking available?
- What other venue amenities are available?
- Where and how many outlets are available for attendees to keep devices charged?
- What types of sleeping accommodations are nearby?
- Can the venue assist in discounted arrangements with other suppliers (i.e. transportation companies, local restaurants, hotels, etc.)?
- How many restrooms are available? Are there dedicated restrooms for attendees?
- Is there a dedicated area for attendee registration?
- What processes are in place for crowd-control?
- What kind of signage is provided to help attendees with wayfinding?
Venue Staffing
- What is the staff’s experience with planning and organizing meetings and events?
- How many and what staff are included in the rental, and who will be present and available during the meeting?
- Will venue staff be available to assist with staggered arrivals?
AV and Technology
- What AV is included in my meeting room charge?
- What HD capabilities does the venue offer?
- Does the room rental cost also include technician(s) and labor?
- What are the technical backgrounds of your AV staff?
- Is pre-recording available?
- What internet options and capabilities does the venue offer?
- How are Hybrid meetings handled?
- Is there an on-site control room or HD broadcast studio?
Food and Beverage
- Does your venue offer catering? Can we choose our own vendors, or do you have a list of preferred vendors?
- What kinds of food options are offered: Vegan? Gluten-free? Kosher? Halal?
- Are there options for individually packaged food and beverage items?
- Are boxed meals available for placement at designed seats at each event?
- Can we have a food truck on the venue premises?
- Are there food and drink minimums and, if so, what are they?
Safety and Security
- What kind of security personnel and equipment does the venue provide?
- Is security included in the rental fee?
- How secure is the facility? Is there 24/7 closed-circuit monitoring?
Payment Policies
- What is the cost to rent the venue for our meeting’s date and time?
- Is there a cost difference between booking weekdays versus weekends?
- What is your policy regarding last minute changes or cancellations due to weather or other unexpected events?
- What kind of deposits/payment schedule is required?
- What are insurance requirements?
- Are there any additional costs like service charges, gratuities, cleaning fees, or overtime charges?
- Are there any additional packages offered to save money?
BONUS – Planning a medical meeting?
Don’t forget to add these questions to your list:
- Does the venue offer lab space? If so, how much?
- How many participants can you host in the lab?
- What kind of clinical and surgical equipment is available?
- Is the lab clinical and surgical equipment included in the venue rental costs, or do additional fees apply?
- How is lab equipment cleaned and sterilized before each session?
- Does the venue provide scrubs and shoe covers?
- How are equipment and specimens loaded-in/loaded-out (i.e. a dedicated loading dock, freight elevator, etc.)
- What is your staff’s experience with medical meetings?
Need a convenient checklist to cover key questions and take notes? Download these for future use:
Corporate and Association Meetings Checklist
Medical Meetings and Bio-skills Lab Checklist
To learn more about hosting your next meeting or event at the OLC, contact us!